Quality Management

For organizations to survive and grow in today's challenging marketplace they need true commitment to meeting customer needs through communication, planning and continuous process improvement activities. Creating this culture change can improve the products and services of your organization as well as improve employee attitudes and enthusiasm.

We stress the importance of relationships with customers and suppliers inside and outside of the organization. As our customer, we will work with you to develop a framework that meets the special needs of your organization.

• Assess the current environment.
• Educate management and employees on TQM concepts.
• Develop a vision and mission for your organization.
• Increase quality awareness and communications.
• Identified activities for revisions of the current quality manual and company procedures.

We can provide the education and guidance necessary to gain commitment from the top so a simple organizational vision can be determined. We also work closely with all leaders to ensure an understanding of the awareness and communication activities necessary for TQM efforts to be successful.

At the completion of this study, your organization will have:

• An assessment of your current quality system.
• Identified activities for revisions of the current quality manual and company procedures.
• Identification of the key steps to ISO 9000 certification.
• An action-oriented project plan to achieve certification.
• Directions on how to develop and maintain your Quality Manual.
• Education and Training.